1.1 You agree to pay the fees under the payment terms of the Course plan after the Company sends you an invoice. You must pay for the course within 7 days of receiving the invoice or before the Course start date, whichever is earlier.
1.2 You must pay for the course in full before having access to the course hub. This payment is processed through a Paypal payment system.
1.3 By purchasing the Course, You agree to your name and email address being added to the Company customer database and to receive future marketing emails. You can email email@example.com if you want to opt out or click the ‘unsubscribe’ button at the bottom of all emails.
2.1 The Company is unable to offer a refund for our online course, unless the Company postpones the course to a later date.
2.2 The Company endeavours to provide high quality content and learning resources for all, so if You are unsatisfied or want to raise a problem about the online course or something associated with it please contact firstname.lastname@example.org and a member of the team will respond within 48 hours.
3.1 You will have access to the course hub for seven weeks from the Course start date at which point it will expire.
4.1 The Company recommended responsibilities in order for You to gain the best results from the online course are as follows:
• Create your simple user profile (this can remain anonymous)
• Read through the welcome course material
• Watch all video content and read through the supporting materials including resources, reference and tools information
• Do the exercises and share it on the online forum to receive tailored feedback
• Post your questions about how to make your works more accessible for the live workshops
• Attend the live workshops or watch the recordings saved within the course material section in the course hub
4.2 You are strictly forbidden to do the following:
• Cause damage to the Company website or third-party platform selected by the Company
• Use the Company website or third-party platform selected by the Company for any unlawful, illegal, fraudulent, or harmful purpose or activity
• Use the Company website or third-party platform selected by the Company to transmit, send, or deliver unsolicited communications or for other marketing or advertising purposes
• Use discriminatory speech, hate speech, comments, or actions against another participant based on their sex, gender, age, ethnicity, race, socio-economic status, disability, or other labels.
4.3 If, in the Company’s sole discretion, your conduct violates the above in any way, You agree that the Company may immediately and permanently terminate your participation on the Course and your access to the content without refund.
Use of online course and associated material
5.1 The Company grants You a limited, personal, non-exclusive, non-transferable license to use courses and associated material for your own personal use. Except as otherwise provided, You acknowledge and agree that You have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the course material in any manner.
5.2 By ordering or participating in a Course, You agree that the material You purchase or download may only be used by You for your personal or business use and may not be sold or redistributed without the express written consent of the Company.
5.3 By ordering or participating in a Course, You further agree that You shall not create any derivative work based upon the material and You shall not offer any competing products or services based upon any information contained within the Course.
5.4 Each product is sold as a single license only (i.e. one login per customer) and is under no circumstances for group use and shared access will not be tolerated.
5.5 The Company provides various Course worksheets for download within the third-party Course Hub. The Company grants you a limited, personal, non-exclusive, non-transferable license to use our Course materials for your own personal or internal business use. Except as otherwise provided, you acknowledge and agree that you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the worksheets in any manner, except for modifications in filling out the course worksheets for your authorised use.
6.1 To use the online course, you will need a device that is capable of accessing the internet such as laptop, desktop, phone, tablet and a reliable internet connection.
6.2 All content has been securely uploaded and tested in accordance with the Company’s technical checks.
6.3 The Company will run monthly tests to ensure smooth running of the material and have designated team members on hand to support any technical problems.
Changes to the Course
7 The Company reserves the right to modify or discontinue, temporarily or permanently, the Course (or any part thereof) with or without notice.
Intellectual Copyright Act
8.1 You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all the material within the online course shall remain at all times vested in the Company.
8.2 You acknowledge and agree that the material and content contained within the course and third party course hub is made available for your personal non-commercial use only and that you may download such material and content onto one computer hard drive for such purpose. Any other use of the material and content of the course is strictly prohibited.
8.3 You agree that You will not copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content. You also agree that You will not assist or facilitate any third-party access to any of the course materials.
8.4 The Company respects the intellectual property rights of others and attempts to comply with all relevant laws.
8.5 The Company will review all claims of copyright infringement received and remove any material or course content deemed to have been posted or distributed in violation of any such laws.
Feedback and complaints policy
9.1 While the Company makes every effort to maintain high standards and provide high-quality experiences for all, the Company wishes to enable You to offer comments or make a complaint should You wish to.
9.2 Please contact the Company directly at email@example.com if you have any questions. Note that all communications must be made in writing.
9.2 The Company will offer You the opportunity to provide feedback through a survey form, poll question or interactive posts within the course hub throughout your membership to the course. We deeply value your feedback and encourage you to send it in the following other ways:
Ask a question at our forum or workshops.
Contact our team at the email address firstname.lastname@example.org
10 These Terms reflect the entire agreement between the Parties and shall have precedence over all other communications or terms.
11.1 If a dispute arises out of these terms the Parties shall endeavour to resolve the issue by mutual consent. The initial point of contact for the Company will be the Development Manager, for up to 30 (thirty) calendar days after notice has been received.
11.2 If the dispute is not so resolved, then this will be escalated to the Director of the company for resolution for a further period of 30 (thirty) calendar days.
11.3 Should the matter not be resolved within a total of 60 (sixty) days from receipt of written notice, the Parties agree, each at their own expense, to attempt to resolve the dispute in good faith through an agreed Alternative Dispute Resolution (ADR) procedure.
11.4 If the matter has not been resolved by an ADR procedure within 60 days of the initiation of that procedure, or if any Party will not participate in an ADR procedure, the dispute may be referred to arbitration by any Party. The seat of the arbitration shall be England and Wales.
11.5 Nothing in this section 11 shall be construed as prohibiting a Party or its affiliate from applying to a court for interim injunctive relief.
12.1 If any provision of these terms shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable.
12.2 If a Court finds that any provision of these terms is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.
13 The failure of either party to enforce any provision of these terms shall not be construed as a waiver or limitation of that party’s right to subsequently enforce and compel strict compliance with every provision of these terms.
14 These terms shall be governed and construed in accordance with the laws of England and Wales with exclusive jurisdiction of the London Courts.
15.1 The Company reserves the right, in its sole discretion, to change the Terms under which the Website is offered. The most current version of thTerms will supersede all previous versions.
15.2 The Company encourages you to periodically review the Terms to stay informed of our updates
16 To the maximum extent permitted by law, in no event with the company be liable to you for any lost profits, lost savings, or incidental, indirect, special or consequential damages, arising out of your use or inability to use the product or the breach of this agreement, even if advised of the possibility of such damages.
17.1 Please contact email@example.com with any questions, comments or to report a mis-use of these Terms in writing.
17.2 The Company will endeavour to respond to your message within 48 hours of receipt.